FAQ

How IncidentAnalytix can help you manage risk
Managing risk effectively means understanding your incident trends. Organizations must be able to effectively track and analyze detailed information about i...
Sat, 23 Dec, 2017 at 9:02 PM
IncidentAnalytix Cloud Solutions
What are the different IncidentAnalytix Cloud Solutions? We offer three distinct options for our Cloud-based Service: Public Cloud: Expand your insi...
Sat, 23 Dec, 2017 at 9:22 PM
What data is required?
Within each data type there are only certain data fields which are required. For example, when creating an Incident Event you must entere an Incident Type, ...
Fri, 29 Dec, 2017 at 2:39 PM
Subscription License & Active User Count
Based or the Subscription License you purchase you may have a limit on the number of Active Users. You are only permitted to have the number of Active Users...
Fri, 29 Dec, 2017 at 11:21 PM
Severity Levels
All Events, either an Incident or a Close Call/Near Miss must have a Severity Level. For either, there could be more than one Person involved and more than ...
Sun, 11 Feb, 2018 at 9:44 AM
Close Calls vs Incidents
The starting point in IncidentAnalytix is to create an Event. The Event must either be an Incident or a Close Call/Near Miss. This is selected on each Event...
Sun, 11 Feb, 2018 at 9:51 AM
Cloud Hosting Provider Agreement
Our Cloud Hosting Provider is Microsoft on their Azure Platform. They provide the following Service Level Agreements to all customers hosted on their platfo...
Sun, 11 Feb, 2018 at 10:01 AM
Understanding Data Privacy Laws
Data which is considered Personally Identifiable Information (PII) may be regulated by various national and international statutes. IncidentAnalytix allows ...
Thu, 8 Mar, 2018 at 10:58 PM
Database Backups & 'Soft' Deletes
IncidentAnalytix has a robust database backup system in place to secure your data. In the event of a server failure, an entire database can be restored by a...
Tue, 8 May, 2018 at 9:54 PM