Private Cloud customers have the ability to create multiple Tenants on their server. Each Tenant is an isolated organization with its own Users, Roles, etc. IncidentAnalytix uses Editions to grant particular Features to each Tenant. Before creating a Tenant, you should determine what Features you wish to provide for that Tenant and assign those Features to an Edition. When you create a new Tenant, select the Edition that they should operate from.
Features Currently Available for Editions:
- Allow Custom CSS Upload: allows Tenants to customize the CSS (stylesheets) of their Tenant Site. This should ONLY be used to management field visibility after consultation with IncidentAnalytix.com support staff.
- Allow Logo Upload: allows Tenants to upload a logo for their Tenant Site.
- Allow Lookup Customization: allows Tenants to be able to customize the Lookup Table values that are display for their specific Tenant. The Lookup Table database values themselves cannot be add/edited by this setting, only the choice of which items to display in dropdown boxes. If implemented, the customizations also extend to the Tenant's Mobile Users. Access to the pages where Customization takes place is still controlled via Roles for Users.
- Allow Users to Self-Register: [SECURITY NOTICE] This setting is only to be used for an internally hosted Intranet Application. Setting it to true would allow anyone to self-register an account. If you are Self-hosting on your own server, you would have the ability to prevent individuals outside of your organization from accessing the server in which case this could be enabled.
- Manage Lookups allows the Tenant to Add/Edit Lookup Table database values. Access to the pages where Customization takes place is still controlled via Roles for Users.
- Maximum User Count: allows the Host to set the number of User accounts that can be created on each Tenant. on Private Clouds this is set to 0 by default (unlimited Users) for each Tenant.
- Maximum Mobile User Count: allows the Host to set the number of Mobile User accounts that can be created on each Tenant. on Private Clouds this is set to 0 by default (unlimited Mobile Users) for each Tenant.
For example, a Private Cloud customer might create a Testing Tenant to allow staff to practice using the software. This can be set up as a Tenant that has very limited Features since you do not want your testers to be able to modify the Testing environment. Features like Allow Custom CSS and Manage Lookups would be disabled.