Private Cloud Tenants can add custom cascading style sheet (CSS) to hide fields that they do not need to use. This feature is only available on Private Cloud or Self-Hosted products. This is an advanced feature that must be enabled by a System Level Admin. The custom CSS file is applied at the Tenant Level which means that on a Private Cloud with multiple Tenants, each Tenant can implement their own custom CSS to hide different fields.

If you have a Private Cloud server and wish to hide certain fields, place contact us. Upon request, IncidentAnalytix can provide you with a boilerplate CSS style sheet file of all tables and field names which can be customized to allow for hiding a particular field.

To hide a field, enter the following CSS in the supplied style sheet file:


display: none !important; 


within the curly braces for that CSS element.


.idb_CommunicationLog_Address1 {

display: none !important; 



Identifying Fields to Hide

The style sheet file contains a list of all database tables and fields each as a separate CSS class. In the stylesheet, each Database Table begins with an .idb prefix followed by an underscore and then the table name followed byanother underscore and the Database Field Name


.idb_CommunicationLog_Address1 refers to the Address1 Field in the CommunicationLog Table


Tables and their corresponding Fields are presented alphabetically in the CSS style sheet file for you to find fields that you wish to hide on the Web Application. 


There are some fields that are required in the application. For example, the Incidents Table requires that you select an Incident Category or enter a data value. If a required field is hidden, then no selection can be made by the user and the application may no longer function. Users who implement custom CSS accept complete responsibility for making any CSS changes which could impact their site.

  • Do NOT add any other CSS to any of these fields, it may break your site and you do so at your own risk. 
  • Do NOT add any other CSS classes to the file, it may break your site and you do so at your own risk. 


Uploading the Custom CSS File

As user with permissions to access the Administration/Settings section can log in and go to the Appearance Tab. If the Private Cloud has enabled the Upload Custom CSS Feature, then the following file upload area will be displayed. [If this does not appear, contact your System Administrator or IncidentAnalytix]. 

The file must be a simple text file with a .css extension and not exceed 1MB in size. It must only contain properly formatted css.

  1. Choose the CSS stylesheet file
  2. Upload the file
  3. Click Save All button

Test the site after uploading. If there are any problems, simply upload a new empty text file overtop of the one previously loaded.