Configuring your organization for IncidentAnalytix depends on what features you intend to use. 


Required Configurations:

This item must be configured before you begin to add Incident Events.

  • Notification Level - you must add at least one Notification Level. You can have multiple levels or you can have only one level which could be something like "Not Applicable".


Optional Configurations:

These are optional items that you can implement at any time.

  • Insurance Claims - in order to add an Insurance Claim you you must add at least one Insurance Company to connect to that claim
  • Notifications - in order to add Notifications you must add at least one Notification Level and at least one Person to Notify 
  • Organization Site - in order to specific an Organization Site for an Incident you must add at least one which could be something like "Not Selected" or "Not Applicable".
  • Organization Facility - in order to specific an Organization Facility you must add at least one which could be something like "Not Selected" or "Not Applicable".
  • Organization Program Type - in order to specific an Organization Program Type you must add at least one which could be something like "Not Selected" or "Not Applicable".


In addition to using these features, we also allow you to customize some of the dropdown lists. This is only in those cases where there are user selectable options permitted by the application. For example, the Incident Type only permits one of two options: Close Call or Incident. One of these is required for all Incidents therefore Users are not permitted to customize this dropdown list ensuring that the Analytics can analyze consistent data. See the Custom Configuration section for more details.